Managed IT Services
A comprehensive range of IT support for businesses of all industries.Learn More
Remote and Onsite IT Services
We provide services remotely or onsite for customers requiring support specific to their IT infrastructure.Learn More
Proactive IT Services
IT problems can be identified and mitigated before they occur.Learn More
Cystech Solutions Inc. is an established Managed IT services and solutions provider that is able to transform your IT environment with top tier and highly affordable services. With our expertise, we allow you to focus on your business, not your network.
Benefit from our skills, knowledge and abilities as we offer a complete suite of end-to-end IT solutions that revolve around your organizational demands, both now and in the future.
Our proficient IT support team delivers a wide range of managed IT services including, cloud solutions, data center and co-location services, data infrastructure, and business voice services.
Through our years of experience, Cystech Solutions Inc. understands the importance of technology and its ability to drastically improve business performance. With our help, we are able to provide you with competent and exceptional service to improve not only your IT but your business as a whole.
Managed IT Support
Our Managed IT Support is one of our main focuses. Our services will enable your business to operate more efficiently and effectively without stressing about IT issues that takes the confidence away from your business.
At Cystech Solutions Inc., our team is experienced and trained to use industry standard proccesses. Allowing us to provide quality services when you need it.
While offering a variety of support options, they are completely transparent and can be managed by your own managers. Many of these options include telephone support, remote support, and hardware support, all while including complete service desk performance reports, provided as a standard.
Cystech Solutions Inc. recognizes the value of providing effective Managed IT Support. By analyzing your environment thoroughly we can provide you with the best and optimal support possible, all while benfitting from excellent services and value.
Benefits of our Managed IT Support
Reduce IT Staffing Costs
Significantly reduce your IT staffing costs while being able to rely on an experienced and knowledgeable team with high level credentials and understanding of leading IT vendors such as Microsoft, HP, and VMware.
Focus On Your Business
Concentrate on the other elements of your business while we provide you with IT support platforms needed for success.
Expand Business Hours
Confidently expand your business opening hours, knowing that you have skilled IT resources to cover every IT eventuality.
Improved Customer Service
Improve your customer service through the use of IT systems and processes, knowing there is a knowledgeable team on hand when you need them.
Responsive And Friendly Support
Enjoy responsive and friendly help from our experienced support team.
Quick And Efficient Response
Benefit from prioritized responses designed to deliver within time frames.
Specific Request Support
Call on a single point within the contact for all your IT requirements.
Here’s what some of our satisfied clients have to say
We were introduced to Cystech when looking to migrate from an on prem to cloud based solution (0365).
What started as a onetime project quickly transgressed into a business partnership. Cystech provided a fantastic professional service and are always willing to go above and beyond to support us and our business. Their technicians are friendly, professional, super clued up and am absolute pleasure to work with!
We highly recommend Cystech as a service provider and look forward to doing business with them for many years to come!
Cystech Solutions has been instrumental in maintaining our network for many years.
Chuck and his team have helped us through the years with all of our hardware, software and network needs and issues.
We have several branches across BC and without the timely help and effort from Cystech, we would find it quite difficult to function effectively.
They were even able to get us back and running quickly, after a particularly nasty virus attack that ripped across BC in 2020. We wish Chuck and his team (Susan, Tony, Nick and Jordan) the very best of luck!
BC Air Filter, Pacific Air Filter, Roto Aire
Before we partnered up with Cystech, we were using an outdated remote server system for daily operations. Cystech was very helpful in fully transitioning us into Microsoft 365 and ensured everything was done timely and smoothly throughout the process.
Ever since, Cystech has been providing remote and onsite IT support for all three of our offices in BC and Ontario.
Overall, we would definitely recommend Cystech to any company as they tailor services to meet your specific IT needs.
Gentai Capital Corporation
Remote and Onsite IT Support
Our remote support is fast, responsive, and cost effective. We can provide our services remotely or onsite to solve your IT issues quickly.
Our engineers are skilled and experienced that can repair your IT problems remotely. By securely accessing your systems remotely, our team of engineers will be able to investigate any IT issues. With our remote support you will save time, reduce costs, and will be ensured that your business can focus on your own tasks without any distractions or disruptions.
- Installing or upgrading software
- Configuring network changes
- Administrating user accounts
- Removing viruses
Benefits of our Remote IT Support
No Time Wasted
Don’t wait for an engineer to visit your site to diagnose and solve the issues.
Lower Support Costs
Costs are cut as issues can be resolved quickly and easily without the cost of travel expenses.
Don’t disrupt your day waiting for an engineer to arrive and solve the problems.
Onsite IT Support
There are times when IT problems cannot be fixed remotely. For this reason, the ability to contact our support team will notify us to visit your site to solve and diagnose the problem as fast as possible. We understand the importance of enabling your business to operational immediately.
Our onsite IT Support is designed to give you access to skilled and accredited personnel when you need them.
- Install new computers
- Configure network equipment such as routers, firewalls and network switches
- Maintain your existing IT systems by carrying out proactive and preventive tasks
- Update all relevant hardware and software
- On a regular schedule of planned proactive visits
- On an ad-hoc basis when you feel that you need an IT support resource
- To provide cover at particularly busy periods, such as year-end
- In an emergency visit, when things go wrong and you need immediate help
Benefits of our Onsite IT Support
We have technicians located conveniently in the Greater Vancouver Area allowing our team to visit the site quickly, which means that you can get back to doing what you do best quickly and with the least amount of fuss.
Our professional service team has years of experience and full of industry accreditation to properly support your hardware, network infrastructure, and software applications, as we currently do for many businesses in a variety of different industries.
Proactive IT Support
Effective proactive IT support will help ensure that you have as little downtime as possible, with issues identified at an early stage and areas of concern dealt with before they become detrimental to the business.
This would include carrying out activities such as revising your event logs for your servers and backup systems, ensuring that your antivirus is kept up to date and that your security protocols are up to date as well.
In addition, feel at ease with the consistency that comes about by having a familiar face who understands both your technology and your business, with trust built up over time through regular visits. Our proactive IT support engineers will be there to help you manage your IT assets and offer you expert advice and guidance on your IT strategy going forward.
Benefits of our Proactive IT Support
Stay Up To Date
Your technology, software, and servers is always kept up-to-date, which means that you experience less downtime and will not require as much support from our helpdesk.
More Productive and Efficient
Your team remains productive and enjoy faster performances and fewer issues.
Easily Track IT Assets
You can better track your IT assets and always know the status of each one.
Recieve valuable feedback and advice from a knowledgeable proactive IT support engineer industry experience and best practices. Our engineers are exposed to a multitude of businesses as well as understanding how you can get the most out of your technoligical investment.
Support For Your Best Interests
You know that you have a single point of contact that has your best interests in mind and always an incentive to reduce the amount of reactive support that you need.
Build Solid Relationships
Build a solid relationship with an end to end service provider who can provide you with the technology platform that you need to excel.
Cystech Solutions Inc. offers a variety of IT Support Services, ranging from break-fix agreements to Managed IT Support.
With over 20 years of IT experience, our loyal customers are confident and always satisfied with our ability to provide exceptional service. Here at Cystech Solutions Inc, we put our customer service front and foremost so we are able to ensure their entire computer system needs are up and running at all times.
Cystech Solutions Inc. is based in Vancouver, British Columbia, operating across Canada. Specializing in Managed IT Services, Cystech Solutions Inc. combines years of experience, in-depth knowledge, and a high-calibre workforce to deliver clear and concise IT solutions to our valued customers.
Get in touch and we’ll get back to you as soon as we can. We look forward to hearing from you!