304 North Cardinal St.
Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Remote and Onsite IT Services

Experience fast, responsive, and cost-effective IT support with our versatile remote and onsite services. Our skilled and experienced engineers efficiently address IT issues, offering prompt solutions either remotely or onsite. Securely accessing your systems, we ensure a seamless investigation and resolution process. With our remote support, save time, reduce costs, and enable your business to stay focused on tasks without distractions or disruptions.

Remote IT Support is ideal for tasks such as:

  • Software installation and upgrades
  • Network changes, configurations, and monitoring
  • User support and services
  • Virus removal and system updates
  • Security monitoring and reporting"

Zero Time Wasted

Experience seamless IT issue resolution with our proactive remote support, eliminating the need for on-site visits and ensuring your business stays productive without unnecessary delays.

Lower Support Costs

Our remote support model not only enhances cost efficiency but also allows for faster response times, ensuring your IT challenges are addressed promptly and economically.

Seamless Operations

Avoid disrupting your day by waiting for an engineer to arrive and resolve issues. Our remote support ensures quick and efficient problem-solving without causing interruptions.

Onsite IT Support

While remote solutions are effective for many issues, there are instances where hands-on assistance is crucial. When contacting our support team, we promptly respond by visiting your site to diagnose and resolve problems, ensuring minimal downtime and enabling your business to operate seamlessly.

Our onsite IT support grants you access to skilled and accredited personnel when needed.

Onsite Support Tasks:

  • Install new computers
  • Configure network equipment (routers, firewalls, and network switches)
  • Maintain existing IT systems through proactive and preventive tasks
  • Update all relevant hardware and software

Execution Options:

  • On a regular schedule of planned proactive visits
  • On an ad-hoc basis when you feel the need for IT support resources
  • To provide cover during particularly busy periods, such as year-end
  • In an emergency visit, when immediate assistance is required

These versatile support activities are designed to cater to your unique requirements, ensuring that your IT infrastructure remains robust and efficient.